{"xsrfToken":"fb779a4c95efd8c0b0e03c24195d08751ff3ea6f_lout","branding":{"id":"3","key":"help","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f0c9211f-53ef-44b6-b35c-15983c7ae689/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTgyYmM3OS02Y2VhLTRmNTEtYTVmNi0yYmIzOGViMWY3MWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYwYzkyMTFmLTUzZWYtNDRiNi1iMzVjLTE1OTgzYzdhZTY4OSI6WyJyZWFkIl19LCJleHAiOjE3MDIzMzY2MDMsIm5iZiI6MTcwMjMzNjAwM30.6PYbjv-hprb_ZNo2YMzPs8ZPW25-3rRRQEqeKF0Sp6w&client=9182bc79-6cea-4f51-a5f6-2bb38eb1f71c&mode=fit","logoId":"f0c9211f-53ef-44b6-b35c-15983c7ae689","isLogoAvailable":true,"helpCenterTitle":"How can we help you today? ","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How can we help you today? ","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#189bd7","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/dfef0137-951c-4933-b8d0-8508e2758541/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTgyYmM3OS02Y2VhLTRmNTEtYTVmNi0yYmIzOGViMWY3MWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRmZWYwMTM3LTk1MWMtNDkzMy1iOGQwLTg1MDhlMjc1ODU0MSI6WyJyZWFkIl19LCJleHAiOjE3MDIzMzY2MDMsIm5iZiI6MTcwMjMzNjAwM30.Pjbhn20C0-TKBQrbW4MUPM6m2hqjDomSKdramEjFV8w&client=9182bc79-6cea-4f51-a5f6-2bb38eb1f71c&height=300&mode=fit","bannerMediaApiFileId":"dfef0137-951c-4933-b8d0-8508e2758541","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"help","projectId":10016,"serviceDeskId":3,"name":"Customer Support","description":"<p>Welcome! You can raise a request for Customer Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"20","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://tilefarm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[4],"key":""},{"id":"22","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://tilefarm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[4],"key":""},{"id":"23","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://tilefarm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[4],"key":""},{"id":"24","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://tilefarm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[4],"key":""},{"id":"17","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://tilefarm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[4],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://tilefarm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"18","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://tilefarm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"19","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://tilefarm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[17,20,22,23,24]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"83ae42cd-31af-3a11-a310-d8a92099df9c","appLinkName":"System Confluence","appLinkUrl":"https://tilefarm.atlassian.net/wiki","spaceKey":"HELP","spaceName":"Customer Support","spaceUrl":"https://tilefarm.atlassian.net/wiki/spaces/HELP","isServer":false},"labels":[],"projectKey":"HELP","serviceDeskId":3,"kbLinkDomainURLs":["https://tilefarm.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTgyYmM3OS02Y2VhLTRmNTEtYTVmNi0yYmIzOGViMWY3MWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDIzMzcyMDMsIm5iZiI6MTcwMjMzNjAwM30.9VCvj_iYhKy-tObrWn5j2P2Ma2-h-OK5C75-VfqqB4o","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"9182bc79-6cea-4f51-a5f6-2bb38eb1f71c","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://tilefarm.atlassian.net/wiki","kbLinkDomainURLs":["https://tilefarm.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tilefarm","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fb779a4c95efd8c0b0e03c24195d08751ff3ea6f_lout","baseUrl":"https://tilefarm.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tilefarm.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9182bc79-6cea-4f51-a5f6-2bb38eb1f71c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}